LunaBot AI — Terms of Use, Terms of Service, Privacy Policy, and Restrictions Policy

1. Terms of Use

By accessing or using LunaBot AI (hereafter “LunaBot”), you agree to be bound by these terms. If you do not agree, you may not use LunaBot.

You must be at least 13 years old or have parental consent to use LunaBot. By using the site, you represent and warrant that you meet these requirements.

2. Terms of Service

2.1. Overview

LunaBot is a conversational artificial intelligence platform designed for informational, creative, and productivity-enhancing purposes. It is owned and operated by Charmers and powered by OpenAI’s GPT-3.5-turbo model.

2.2. Features

• Natural language chatbot powered by OpenAI
• Image upload and AI-assisted analysis
• Pre-programmed questions and smart responses
• Restricted prompt filtering based on Charmers’ policies

2.3. Availability

LunaBot is provided “as-is” and “as-available.” We do not guarantee uninterrupted access or error-free performance. Updates may occur without notice.

2.4. Payment

Some features may require payment or subscription in the future. By using paid features, you agree to the pricing and billing policies provided at checkout.

3. Privacy Policy

3.1. Data We Collect

• Email and password for login
• IP address and browser data
• Chat logs and image uploads
• Device metadata

3.2. How We Use Your Data

• To improve AI interactions
• To ensure safety and compliance
• To provide personalized experiences
• To contact you if needed (e.g. support)

3.3. Data Sharing

• We do not sell your data.
• Chat data may be shared with OpenAI for model improvement under their API Terms of Use.
• Data may be shared with law enforcement if required by law.

3.4. Security

We take reasonable measures to secure your data, but no system is 100% secure. Please use strong passwords and keep your login info private.

3.5. Cookies

This site uses cookies for login sessions, analytics, and personalization. By using LunaBot, you agree to our cookie use.

4. Restrictions Policy (What You Can’t Say to LunaBot)

4.1. Prohibited Content

• Hate speech (racism, sexism, homophobia, etc.)
• Violent threats or encouragement of harm
• Sexually explicit or pornographic content
• Illegal activity or encouragement thereof (e.g. hacking, drugs, etc.)
• Personal attacks or harassment of individuals
• Spam or malicious code attempts
• Political manipulation or election interference
• Promotion of misinformation or harmful conspiracies
• Prompt injection or attempts to override AI restrictions
• Requests to impersonate real people or organizations

4.2. AI Abuse

• Attempting to extract private information from the AI
• Asking LunaBot to engage in self-harm or promote harmful behavior
• Using LunaBot to generate inappropriate or banned content

4.3. Consequences

• Temporary or permanent account suspension
• IP bans or other technical restrictions
• Reporting to appropriate authorities where necessary

5. Changes to These Policies

Charmers may modify these terms at any time. Updates will be posted to this page with a revised effective date. Continued use of LunaBot after updates constitutes acceptance.

6. Contact

Questions or concerns?
📧 Email: support@charmersbiz.org
📍 Address: 2390 E Haleys Creek Rd, Centerville, TN 37033